Return and Refund Policy

At Raan Farms, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your mangoes, we offer a straightforward return or refund policy to address your concerns.

1. Returns:

• If you receive mangoes that are damaged, defective, or not as described, you may request a return within [X] days of receiving your order.
• To initiate a return, please contact our customer service team at [Contact Email/Phone] with your order details and the reason for the return.
• Once your return request is approved, we will provide you with instructions on how to return the mangoes. Please ensure that the mangoes are returned in their original packaging and in the same condition as received.

2. Refunds:

• Upon receiving and inspecting the returned mangoes, we will process your refund within [X] days. The refund will be issued to the original payment method used for the purchase.
• Please note that shipping charges are non-refundable, and you will be responsible for any return shipping costs unless the return is due to our error or a defective product.

3. Exchanges (if applicable):

• In the event that you receive damaged or defective mangoes and would like to exchange them for a replacement, please contact our customer service team, and we will assist you with the exchange process.

4. Exceptions:

• We do not accept returns or offer refunds for perishable goods such as mangoes unless they are damaged, defective, or not as described.
• Refunds or replacements may be subject to verification and approval by Raan Farms.

5. Customer Satisfaction:

• Your satisfaction is our top priority, and we are committed to resolving any issues promptly and efficiently. If you have any questions or concerns regarding your order, please don’t hesitate to reach out to our customer service team for assistance.

6. Changes to Policy:

• Raan Farms reserves the right to update or modify our return or refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By shopping with Raan Farms, you can shop with confidence knowing that your satisfaction is guaranteed. Thank you for choosing Raan Farms for your mango needs.